Managed IT Services Hamilton

Take the guesswork out of IT management with one of the top IT services in Hamilton, ON.

Minimize downtime and reach your business goals with IT services in Hamilton from a trusted managed services provider.

Why choose Manawa as your IT provider in Hamilton?

Reclaim your budget and save money with managed IT services that include convenient Full Fixed Fee plans.
Fast-track issue resolution with reliable IT support services backed by a 15-minute average response time.
Reduce reactive issues by 50% within your first year with our IT managed services in Hamilton, Ontario.
Mitigate the latest cyber threats with advanced cybersecurity services provided by certified professionals.
Develop and execute your IT strategy with expert insight and detailed assessments from our IT consultants.

Ranked among the best 500 MSPs in the world

Manawa's Hamilton IT Services: The Numbers Tell the Story

13:11 Minutes

Average issue resolution time for our technical support services

24/7/365

Unlimited managed IT services and support

51.3%

Average reduction in IT issues within 1 year

90 Day

Money back guarantee if we aren’t able to deliver

Why Manawa is a Leading IT Services Provider in Hamilton

< 15 Minutes

Average response time for all IT issues

24/7/365

Unlimited Hamilton managed IT services and support

50%

Reduction in reactive IT issues within your first year of service

What Clients Say About Our Hamilton IT Managed Services

Absolutely fantastic service! My requests were handled with a friendly and helpful approach. They even followed up to ensure installation and changes worked. Trustworthy and top-notch! Value-added performance indeed.

Richard McQuillin - Yorkshire Valley Group

What an incredible experience! They nailed my first request, and without hesitation, aced the second too within the same call. This avoided any hassle of extra tickets, solving my issue instantly. Enormous thanks for their friendly and efficient service. A great mix of customer care and technical know-how.

Sylvanna Acosta - PIRET Management

Manawa’s service is incredible! They went the extra mile even after work hours to save me a day before a crucial trade show. An Outlook glitch had me panicked, but their assistance was a lifesaver. 10+ for outstanding customer service! The epitome of going above and beyond.

Suzanne Kehren - Freightcom

Derek and his team have been our rock since 2018, consistently delivering exceptional customer service. Grateful beyond words! Thanks a million.

Elaine Bedell - Canadian Venture Capital Association

Derek is a true gem! He continues to exceed expectations, providing impeccable service for all my needs. We are always delighted that he can swiftly resolve our issues with expertise. A heartfelt thank you for going the extra mile! Truly a long-term relationship reaching back as far as 2018.

Georgia Chatzidakis - PIRET Management LP

Wow, lightning-fast response! Service and results couldn't be better. Thrilled beyond words, the Manawa has a team we can completely trust and we can focus on our business with ease.

Andy Mcinnis - Steel Fire Equipment Ltd

Manal, you're a star! Your promptness and positivity blew me away. Exceeded expectations in every way. Forever grateful for this incredible team!

Paul Evered - Operation Smile Canada

Huge relief! Computer's back to normal, thanks to you. They have easy open lines to get in touch with their experts! Your help is greatly appreciated!

Luke Ionico - Studio M/Unified Content

The Manawa Team is full of rockstars! Despite ongoing hardware glitches, their thoroughness and expertise shone. Trust them completely to resolve issues like this. Big thanks for the stellar assistance!

Salina Rajani - Coinberry

John's a gem! His professionalism, speed, and friendly approach are unbeatable. IT troubles vanish effortlessly with him around. Lifesaver for sure!

Marina Krtinic - Almega Asset Management

Manawa’s always on the ball when I call for support. My issues usually get solved by the end of the call, and their team is fantastic. Highly recommended.

Doris Noe

We have used Manawa for 4 years now and will never go back to having an internal IT person. Their responsiveness is nothing short of impressive. We can call, text, or email Manawa with ANY type of problem and he will fix it. But beyond that, Manawa covers the entire spectrum of IT issues; they approach the small problems with PATIENCE and understanding, and the big problems with knowledge and simplified explanations. Jamie and Manawa make my job easier and I would recommend them for any business looking for an IT support solution.

Kim Jeysman

Having used the services of Manawa Networks for some 10 years, we are always very please with the service and levels of expertise. Manawa has always, and will continue to be, our "go to" tech resource - whether our issue(s) is serious or "inane".

Stanley Cooper

Waking up to find out your business has been hit by a data breach is never good news. Manawa’s security experts stopped the breach and took extra steps to make sure my data was protected. Thanks for coming to my rescue!

Ralph Horton

Manawa’s managed IT services really helped my business. My Oakville office is no longer getting hit by outages, and is now more productive. Thanks, guys!

Lillian Marshall

I have to give the Manawa team five stars because they’re literally IT magicians. Thanks to their managed IT services, my Vaughan office no longer has to deal with issues or downtime.

Aaron Waid

Why Clients Depend On Our Hamilton Managed Services

I am Mary Ann's biggest fan. She is amazing!

Miriam W

02/02/2023

Awesome service :)

Ruxandra P

01/25/2023

Crushed it.

Alan D

01/24/2023

Derek has been with us since the beginning and his customer service never disappoints. Thank you.

Elaine B

01/19/2023

As always, Derek is awesome! :)

Kit M

01/19/2023

Derek went above and beyond and gave me very good service with everything I needed. i was very happy that he solved my issues. he knew exactly what to do. thank you!

Georgia C

01/19/2023

Experience the Benefits of Our Hamilton IT Services

Managed IT Services

Improve computer management to minimize downtime and ensure your business technology runs smoothly with our Hamilton managed IT services and support.

Cloud Services

Master your digital transformation with a complete range of cloud services, including migration assistance, disaster recovery, managed data backup and recovery, and more.

Cybersecurity

Outpace the latest cyber threats with cybersecurity services from highly-trained professionals, including SOC and SIEM access, threat management, and security training.

IT Support

Rapidly remediate recurring IT issues and costly downtime with fast and friendly technical support that features no tiers and an average response time of just 15 minutes.

IT Helpdesk

Get the answers you need to a wide range of technical issues with responsive 24/7/365 support from an IT helpdesk that provides remote and on-site assistance.

Network Support

Build and deploy a more reliable network for your business with cabling, architecture, network security, wireless network support, workstation maintenance, and more.

IT Consulting

Access executive-level insight designed for small and midsize businesses with professional consulting services from experienced vCIOs who help you develop new IT strategies.

Business Continuity

Mitigate data loss and corruption with real-time data backup, 24/7/365 monitoring, routine updates, built-in archiving, cross-platform system migration, and more.

IT Outsourcing

Hand off some of all of your critical IT management functions to our team and rest assured that your infrastructure is always in capable hands.

As a premier IT provider in Hamilton, ON, we believe you should be able to access a full range of managed technology services from a single vendor.

Save money with our Full Fixed Fee (FFF) option that offers all of the managed IT services you need at a convenient monthly fee, including:

Solution design desk
24/7/365 helpdesk support
Business continuity services
Advanced cybersecurity services
Dependable managed IT services
Support for your cloud environment
Professional IT consulting from expert vCIOs
And more

If you operate a small IT department, our Point of Contact (PoC) option can augment your team by managing or assisting with some of your core IT functions.

We’ll provide you with a custom quote upfront and remain available as a valuable escalation resource whenever you need us.

Making important IT decisions is easier when you have access to a knowledgeable resource.

As part of our Hamilton managed services, you’ll gain strategic guidance and leadership from our Virtual Chief Information Officers (vCIOs).

Backed by more than 10 years of industry experience, our highly-trained vCIOs provide you with:

Regular, detailed reporting
Detailed executive summaries
Strategic roadmap development
Comprehensive IT assessments
Future-proofing and operations improvements

Navigate through the evolving technology landscape with executive-level insight from one of the leading companies for IT services in Hamilton, Ontario.

At Manawa, we believe that Hamilton-area small and midsize businesses should benefit from complete transparency for their managed IT services.

We’ve earned our status as one of the most trusted IT services provider in Hamilton by providing a superior customer service experience in every engagement.

That’s why we include a 90-day early termination option in our contracts.

If our Hamilton managed services are not delivering on expectations, you can cancel your contract within the first 90 days.

Gain total peace of mind today for a better tomorrow by partnering with one of the top companies for IT services in Hamilton, ON.

Frequently Asked Questions About Our IT Managed Services in Hamilton

What does the onboarding process for your managed IT services in Hamilton look like?

Before you can experience the benefits of working with us as your IT services provider in Hamilton, Ontario, we begin with our structured onboarding process that consists of four steps:

Data collection
Physical onboarding
Discovery and assessment
Initial planning and strategy

Once these steps are completed, your business will be able to reap the benefits of our managed IT in Hamilton.

What kinds of benefits do your IT services offer for my Hamilton business?

Partnering with Manawa gives you total confidence that our Hamilton IT solutions will provide your business with value.

Our managed IT services and support are backed by a 15-minute average response time, and can help you reduce reactive issues by 50% within the first year.

Additionally, we offer a 90-day early termination option, which is subject to a fee upon the termination of your contract.

What options do you offer for managed services for SMBs in Hamilton?

As providers of some of the top IT services in Hamilton, ON, we offer two options that enable small and midsize businesses to benefit from our services and save money.

Full Fixed Fee (FFF)
This option is for clients who do not have an internal IT team. You’ll gain access to a variety of managed services that will improve your infrastructure for a fixed monthly fee.

Point of Contact (PoC)
For those who have a small internal IT team, we augment your existing staff, co-manage some of your core IT functions, and act as a trusted escalation resource.

How much can I expect to pay for IT services in Hamilton?

The cost of your Hamilton IT services can be impacted by various factors, such as:

The size of your business
The complexity of your IT challenges
The managed IT services required to overcome these challenges

You can expect to spend a few thousand dollars monthly, on average, though that depends on your particular IT needs.

Schedule a meeting with us today to gain a better understanding of your unique IT needs and receive a free quote.

What will my MSP in Hamilton do?

The short answer is resolve and remediate any issues your business is facing.

As a leading company for IT services in Hamilton, we offer a full suite of services under one roof, including:

Networking services
Advanced cybersecurity
Proactive IT support services
24/7/365 IT helpdesk services
Access to experienced Virtual CIOs

Partner with Manawa as your dependable IT services provider in Hamilton that cover all of your infrastructure needs.

Managed IT Services Hamilton

Companies That Rely on Our Hamilton Managed Services

Elevate Infrastructure Performance With Our Hamilton Managed IT

Request a Quote for our Hamilton Managed IT Services

Manawa's Hamilton IT Services: The Numbers Tell the Story

Why Manawa is a Leading IT Services Provider in Hamilton

What Clients Say About Our Hamilton IT Managed Services

Why Clients Depend On Our Hamilton Managed Services

Managed IT Services in Hamilton

What Makes Us Stand Out Among Other Managed Service Providers in Hamilton, ON