Microsoft 365 Managed Services

Fast, friendly support for Microsoft 365 managed services with 15+ years of direct experience!

Why choose Manawa Networks for Microsoft 365 managed services?

Gain 24/7/365 helpdesk support - Connect directly to certified Microsoft 365 technicians
Avoid rising IT costs with cost-effective services for Microsoft 365 - 50% issue reduction in the first year
Maximize your Microsoft 365 ROI with our strategic planning, transparency and proactive solutions
Benefit from fully managed 365 migrations - let us take the reigns while your team handles the day-to-day
Protect your business with our Advanced Security Suite - Adhering to ISO 27001, CIS, and NIST standards

Ranked among the best 500 MSPs in the world

Testimonial from our Satisfied Clients

Absolutely fantastic service! My requests were handled with a friendly and helpful approach. They even followed up to ensure installation and changes worked. Trustworthy and top-notch! Value-added performance indeed.

Richard McQuillin - Yorkshire Valley Group

What an incredible experience! They nailed my first request, and without hesitation, aced the second too within the same call. This avoided any hassle of extra tickets, solving my issue instantly. Enormous thanks for their friendly and efficient service. A great mix of customer care and technical know-how.

Sylvanna Acosta - PIRET Management

Manawa’s service is incredible! They went the extra mile even after work hours to save me a day before a crucial trade show. An Outlook glitch had me panicked, but their assistance was a lifesaver. 10+ for outstanding customer service! The epitome of going above and beyond.

Suzanne Kehren - Freightcom

Derek and his team have been our rock since 2018, consistently delivering exceptional customer service. Grateful beyond words! Thanks a million.

Elaine Bedell - Canadian Venture Capital Association

Derek is a true gem! He continues to exceed expectations, providing impeccable service for all my needs. We are always delighted that he can swiftly resolve our issues with expertise. A heartfelt thank you for going the extra mile! Truly a long-term relationship reaching back as far as 2018.

Georgia Chatzidakis - PIRET Management LP

Wow, lightning-fast response! Service and results couldn't be better. Thrilled beyond words, the Manawa has a team we can completely trust and we can focus on our business with ease.

Andy Mcinnis - Steel Fire Equipment Ltd

Manal, you're a star! Your promptness and positivity blew me away. Exceeded expectations in every way. Forever grateful for this incredible team!

Paul Evered - Operation Smile Canada

Huge relief! Computer's back to normal, thanks to you. They have easy open lines to get in touch with their experts! Your help is greatly appreciated!

Luke Ionico - Studio M/Unified Content

The Manawa Team is full of rockstars! Despite ongoing hardware glitches, their thoroughness and expertise shone. Trust them completely to resolve issues like this. Big thanks for the stellar assistance!

Salina Rajani - Coinberry

John's a gem! His professionalism, speed, and friendly approach are unbeatable. IT troubles vanish effortlessly with him around. Lifesaver for sure!

Marina Krtinic - Almega Asset Management

Manawa’s always on the ball when I call for support. My issues usually get solved by the end of the call, and their team is fantastic. Highly recommended.

Doris Noe

We have used Manawa for 4 years now and will never go back to having an internal IT person. Their responsiveness is nothing short of impressive. We can call, text, or email Manawa with ANY type of problem and he will fix it. But beyond that, Manawa covers the entire spectrum of IT issues; they approach the small problems with PATIENCE and understanding, and the big problems with knowledge and simplified explanations. Jamie and Manawa make my job easier and I would recommend them for any business looking for an IT support solution.

Kim Jeysman

Having used the services of Manawa Networks for some 10 years, we are always very please with the service and levels of expertise. Manawa has always, and will continue to be, our "go to" tech resource - whether our issue(s) is serious or "inane".

Stanley Cooper

Waking up to find out your business has been hit by a data breach is never good news. Manawa’s security experts stopped the breach and took extra steps to make sure my data was protected. Thanks for coming to my rescue!

Ralph Horton

Manawa’s managed IT services really helped my business. My Oakville office is no longer getting hit by outages, and is now more productive. Thanks, guys!

Lillian Marshall

I have to give the Manawa team five stars because they’re literally IT magicians. Thanks to their managed IT services, my Vaughan office no longer has to deal with issues or downtime.

Aaron Waid

Explore Top Features in our Microsoft 365 Management

< 15 Min.

Response time for Microsoft 365 issues

50%

Reduction in recurring issues within the first year of service

15+ Years

Experience working with the Microsoft 365 suite

Discover Key Services for Microsoft 365 Management

24/7/365 Helpdesk Support

Gain peace of mind with 24/7 support. Our helpdesk is always available for immediate assistance, ensuring smooth operations at all times.

User & Group Management

Streamline user access with control over permissions and settings, enhancing collaboration and security within your team effectively.

Adoption & Migrations

Accelerate your transition to Microsoft 365 with seamless migration. Move to the cloud with ease and confidence in our expert support.

Dashboard Reporting

Get real-time insights with dashboard reporting. Make informed decisions with actionable data, optimizing your strategies wisely.

Compliance Management

Safeguard compliance with robust tools. Ensure adherence to legal standards and protect your business with utmost confidence.

Policy Management

Enhance security with tailored policies. Customize to fit your needs and maintain control, ensuring organizational integrity fully.

Security Monitoring

Protect data with continuous monitoring. Real-time threat detection secures your business, keeping all information safe daily.

Teams & SharePoint Configuration

Maximize collaboration with tailored setups. Achieve seamless teamwork across your organization, enhancing productivity well.

Endpoint Security & Maintenance

Safeguard endpoints with security and maintenance. Ensure uninterrupted business operations, protecting vital systems always.

Manawa has a solution whether you have an internal IT team or need full fixed-fee managed IT services.

From 365 adoption and migration services to daily issue troubleshooting and optimization, we tailor our approach to the exact needs of your business, compliance requirements and growth goals.

Plus, you can enjoy the flexibility of a 90-day early termination option (if you become unsatisfied with our 365 managed services) along with the complete assurance of 24/7/365 monitoring to detect and prevent data breaches via your team’s 365 use.

Managed Microsoft 365 Service FAQs

What makes Manawa's Microsoft 365 managed services different from others?

Imagine a world where IT management becomes predictable. Manawa provides a methodically process-driven approach for better results.

Strategic planning and transparency empower you, the business owner, to make better decisions. Benefit from complete 24/7/365 security monitoring. It's not a fluke; it's our process and plan.

How quickly can I expect a response if I have an issue with my Microsoft 365 services?

Expect sensational but always believable service. Manawa's average response time is less than 15 minutes.

In emergency situations, you can't wait, and neither do we. Your issues are treated as if our own business was affected by them.

As soon as a Microsoft 365 issues rears its ugly head for you, our team of certified Microsoft professionals will respond to ensure your team gets back to work ASAP.

Can Manawa help if I already have an internal IT team?

Absolutely, flexibility is key. Manawa offers Point of Contact Managed IT Services, a modified version tailored for clients with a small internal IT department.

Gain from our typical services as an escalation resource, and enjoy all the remaining services of our Full Fixed Fee core services.

It's custom-quoted based on your needs.

How secure are Manawa's Microsoft 365 managed services?

Protect what matters most. Manawa's Advanced Security Suite adheres to CyberSecure Canada, ISO 27001, CIS, and NIST standards.

From security analyst services to Zero Trust computing, our measures are designed to safeguard your business. Benefit from advanced ransomware protection and a Security Operations Centre that's always vigilant.

What if I'm not satisfied with Manawa's services?

Manawa believes in empowering you with choices.

Our agreements give you an early termination option with 90 days' notice, so you're not locked into a long-term contract. Sometimes, we even offer new clients a 90-day 100% money-back guarantee if you have any concerns about our ability to deliver on our promise.

Managed Services for Microsoft 365

Trusted by Leading Organizations

Achieve Seamless 365 Performance - 50% Reduction in Reactive Issues