Markham Managed IT Services

Take the guesswork out of IT management with one of the top IT companies in Markham, ON.

Get peace of mind and keep your business running smoothly with IT services from a Markham managed services provider.

Why choose Manawa for managed IT services in Markham?

Get more value for your money with Full Fixed Fee plans and Point of Contact (PoC) managed IT services.
Ensure quick problem resolution with 24/7 support and a timely 15-minute average service desk response time.
Reduce overall IT issues by 50% on average in your first year with our IT managed services in Markham.
Safeguard your business from cyber threats with an advanced security suite, SIEM, SOC, and more.
Keep your IT strategy up-to-date and aligned with your goals with expert advice from consultants and vCIOs.

Ranked among the best 500 MSPs in the world

Our Managed Services in Markham by The Numbers

13:11 Minutes

Average issue resolution time for our technical support services

24/7/365

Unlimited managed IT services and support

51.3%

Average reduction in IT issues within 1 year

90 Day

Money back guarantee if we aren’t able to deliver

Our Managed Services in Markham by The Numbers

< 15 Minutes

Average service desk response for IT issues

24/7/365

Monitoring and managed IT support

50%

Reduction in IT issues over the first year

What Clients Say About Our Markham Managed IT

Absolutely fantastic service! My requests were handled with a friendly and helpful approach. They even followed up to ensure installation and changes worked. Trustworthy and top-notch! Value-added performance indeed.

Richard McQuillin - Yorkshire Valley Group

What an incredible experience! They nailed my first request, and without hesitation, aced the second too within the same call. This avoided any hassle of extra tickets, solving my issue instantly. Enormous thanks for their friendly and efficient service. A great mix of customer care and technical know-how.

Sylvanna Acosta - PIRET Management

Manawa’s service is incredible! They went the extra mile even after work hours to save me a day before a crucial trade show. An Outlook glitch had me panicked, but their assistance was a lifesaver. 10+ for outstanding customer service! The epitome of going above and beyond.

Suzanne Kehren - Freightcom

Derek and his team have been our rock since 2018, consistently delivering exceptional customer service. Grateful beyond words! Thanks a million.

Elaine Bedell - Canadian Venture Capital Association

Derek is a true gem! He continues to exceed expectations, providing impeccable service for all my needs. We are always delighted that he can swiftly resolve our issues with expertise. A heartfelt thank you for going the extra mile! Truly a long-term relationship reaching back as far as 2018.

Georgia Chatzidakis - PIRET Management LP

Wow, lightning-fast response! Service and results couldn't be better. Thrilled beyond words, the Manawa has a team we can completely trust and we can focus on our business with ease.

Andy Mcinnis - Steel Fire Equipment Ltd

Manal, you're a star! Your promptness and positivity blew me away. Exceeded expectations in every way. Forever grateful for this incredible team!

Paul Evered - Operation Smile Canada

Huge relief! Computer's back to normal, thanks to you. They have easy open lines to get in touch with their experts! Your help is greatly appreciated!

Luke Ionico - Studio M/Unified Content

The Manawa Team is full of rockstars! Despite ongoing hardware glitches, their thoroughness and expertise shone. Trust them completely to resolve issues like this. Big thanks for the stellar assistance!

Salina Rajani - Coinberry

John's a gem! His professionalism, speed, and friendly approach are unbeatable. IT troubles vanish effortlessly with him around. Lifesaver for sure!

Marina Krtinic - Almega Asset Management

Manawa’s always on the ball when I call for support. My issues usually get solved by the end of the call, and their team is fantastic. Highly recommended.

Doris Noe

We have used Manawa for 4 years now and will never go back to having an internal IT person. Their responsiveness is nothing short of impressive. We can call, text, or email Manawa with ANY type of problem and he will fix it. But beyond that, Manawa covers the entire spectrum of IT issues; they approach the small problems with PATIENCE and understanding, and the big problems with knowledge and simplified explanations. Jamie and Manawa make my job easier and I would recommend them for any business looking for an IT support solution.

Kim Jeysman

Having used the services of Manawa Networks for some 10 years, we are always very please with the service and levels of expertise. Manawa has always, and will continue to be, our "go to" tech resource - whether our issue(s) is serious or "inane".

Stanley Cooper

Waking up to find out your business has been hit by a data breach is never good news. Manawa’s security experts stopped the breach and took extra steps to make sure my data was protected. Thanks for coming to my rescue!

Ralph Horton

Manawa’s managed IT services really helped my business. My Oakville office is no longer getting hit by outages, and is now more productive. Thanks, guys!

Lillian Marshall

I have to give the Manawa team five stars because they’re literally IT magicians. Thanks to their managed IT services, my Vaughan office no longer has to deal with issues or downtime.

Aaron Waid

What Clients Say About Our Markham Managed IT

I am Mary Ann's biggest fan. She is amazing!

Miriam W

02/02/2023

Awesome service :)

Ruxandra P

01/25/2023

Crushed it.

Alan D

01/24/2023

Derek has been with us since the beginning and his customer service never disappoints. Thank you.

Elaine B

01/19/2023

As always, Derek is awesome! :)

Kit M

01/19/2023

Derek went above and beyond and gave me very good service with everything I needed. i was very happy that he solved my issues. he knew exactly what to do. thank you!

Georgia C

01/19/2023

Features of Our IT Services in Markham

Managed IT Services

Reduce downtime with 24/7 monitoring and guarantee your information technology runs smoothly with managed IT support services in Markham.

Cloud Services

Get the most out of your cloud migration with a diverse selection of cloud services, migration assistance, disaster recovery, and managed data backup and recovery.

Cybersecurity

Be one step ahead of cyber threats by partnering with cyber security experts to leverage threat detection and response, SIEM access, security training, and more.

IT Support

Eliminate recurring IT issues and solve problems before they cost your business with comprehensive 24/7/365 IT support.

IT Helpdesk

Get helpful answers for a range of complex technical issues with a 15-minute average service desk response time and attentive customer service.

Network Support

Design and benefit from enhanced networks with robust network architecture and wireless network support with managed services in Markham.

IT Consulting

Leverage the latest technological advancements and grow your business with expert advice from virtual CIOs with Markham managed IT services.

Business Continuity

Ensure data integrity and business continuity, built-in archiving, and a real-time backup solution.

IT Outsourcing

Take IT management responsibilities off your plate and maximize the results of your operations with an outsourced team at your disposal.

Among the top managed services providers in Markham, our team at Manawa aims to provide a full range of managed IT services to handle all ends of your technology environment in one sole provider.

Get on board easily with our Full Fixed Fee (FFF) plan option, which is both cost-effective and productive in answering all your IT needs, including:

24/7/365 helpdesk support
Advanced cybersecurity suite and SIEM services
Network support
Professional consultation service from vCIOs
Advanced cloud services
And more

If you’re looking to expand your in-house team and relieve the burden of your in-house IT management, Manawa’s

Point of Contact (PoC) managed IT solutions are the perfect option for you.

Get your free customized quote now.

IT decision-making is significantly more effective when you have an experienced IT team on your side to help you reach your long-term goals.

With Manawa’s Markham managed services, you’ll receive complimentary assistance from a dedicated virtual Chief Information Officer (vCIO), with over 10 years of experience:

Onboarding
Detailed reporting
Technology Alignment
In-depth executive summaries
Strategic roadmap planning
IT budgeting
Future-proofing and operations enhancement
And more

Embrace the latest technological advancements and how they can benefit your business by partnering with one of the leading IT companies in Markham.

Your IT operations are paramount to your business. We understand the risk every business takes on when placing IT in the hands of a new managed services provider.

At Manawa, we’ve earned our status as one of the most trusted IT services companies in Markham based on our commitment to superior customer service and transparent service level agreements (SLAs) in every contract.

Unlike other Markham IT firms, we honor a 90-day early termination option for your reassurance.

In the unlikely event that you do not appreciate the value of our services, you can cancel your Markham managed services contract within the first 90 days.

Receive your free consultation from one of the top IT companies in Markham today.

FAQs About Our Markham IT Services

1) What does the onboarding process for your managed IT services in Markham look like?

Our IT company in Markham, Ontario, offers a structured onboarding process composed of four different stages:

Data collection
Physical onboarding
Discovery and assessment
Initial planning and strategy

This plan is designed through a structured timeline that helps you make the most of your managed IT in Markham, starting the day you sign your contract.

2) What kinds of benefits do your Markham IT Services offer?

With Manawa, you can rest assured that our Markham IT solutions are value-added for your business with a high ROI.

With reactive issues reduced by 50% within the first year alone, you can be sure that our managed IT services will help you avoid costly IT nightmares while boosting your productivity.

3) What pricing plans do you offer for managed IT services in Markham?

As one of the top IT services companies in Markham, we offer two pricing options to help your small or midsize business save money while gaining access to our high-level services.

Full Fixed Fee Plan (FFF)
For clients without an internal IT department, this plan offers an array of managed services designed to improve your infrastructure with a fixed monthly fee.

Point of Contact Plan (PoC)
Designed to enhance your in-house team, this plan helps support your existing staff or in-house team to oversee your core IT functions.

4) How much can I expect to pay for managed IT services in Markham?

Several factors can affect the cost of your Markham IT services, including your business size, unique IT challenges, and what services you need to overcome them.

The average monthly cost usually runs around a few thousand dollars. Your specific IT requirements will determine this.

Get a free quote today and learn more about your unique IT needs, and how we can help.

5) How will a managed services provider in Markham benefit my business?

As a leading Markham IT company, Manawa can help you streamline costs, unlock operational efficiencies, and onboard new technical capabilities.

You’ll gain access to a team of seasoned IT professionals who will ensure your systems run reliably and securely. To learn more about how we help businesses thrive, talk to us.

Markham Managed IT Services

Clients That Choose Our Markham IT Services

Lower Operational Costs and Gain Efficiencies with Managed Services in Markham

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Our Managed Services in Markham by The Numbers

Our Managed Services in Markham by The Numbers

What Clients Say About Our Markham Managed IT

What Clients Say About Our Markham Managed IT

IT Services in Markham

Accreditations