Our Esteemed Clientele

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Gain Uninterrupted Operations with 24/7/365 Proactive Remote IT Support

Trust a leading IT partner with 15+ years experience solving urgent IT issues, fast.

Why choose Manawa for Remote IT Support?

  • Maximize productivity with our 24/7/365 helpdesk support, always at your service
  • Enjoy rapid issue resolution with an average response time of less than 15 minutes
  • Achieve a 50% reduction in reactive issues within the first year of our service
  • Limit downtime with our proactive remote IT support services, stay operational
  • Benefit from fast and friendly support that prioritizes your business continuity

Request a Quote for our Remote IT Support


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  • MSP501
    Ranked among the best 500 MSPs in the world

Client Testimonials: Real Stories of Success

Absolutely fantastic service! My requests were handled with a friendly and helpful approach. They even followed up to ensure installation and changes worked. Trustworthy and top-notch! Value-added performance indeed.

Richard McQuillin - Yorkshire Valley Group

What an incredible experience! They nailed my first request, and without hesitation, aced the second too within the same call. This avoided any hassle of extra tickets, solving my issue instantly. Enormous thanks for their friendly and efficient service. A great mix of customer care and technical know-how.

Sylvanna Acosta - PIRET Management

Manawa’s service is incredible! They went the extra mile even after work hours to save me a day before a crucial trade show. An Outlook glitch had me panicked, but their assistance was a lifesaver. 10+ for outstanding customer service! The epitome of going above and beyond.

Suzanne Kehren - Freightcom

Derek and his team have been our rock since 2018, consistently delivering exceptional customer service. Grateful beyond words! Thanks a million.

Elaine Bedell - Canadian Venture Capital Association

Derek is a true gem! He continues to exceed expectations, providing impeccable service for all my needs. We are always delighted that he can swiftly resolve our issues with expertise. A heartfelt thank you for going the extra mile! Truly a long-term relationship reaching back as far as 2018.

Georgia Chatzidakis - PIRET Management LP

Wow, lightning-fast response! Service and results couldn't be better. Thrilled beyond words, the Manawa has a team we can completely trust and we can focus on our business with ease.

Andy Mcinnis - Steel Fire Equipment Ltd

Manal, you're a star! Your promptness and positivity blew me away. Exceeded expectations in every way. Forever grateful for this incredible team!

Paul Evered - Operation Smile Canada

Huge relief! Computer's back to normal, thanks to you. They have easy open lines to get in touch with their experts! Your help is greatly appreciated!

Luke Ionico - Studio M/Unified Content

The Manawa Team is full of rockstars! Despite ongoing hardware glitches, their thoroughness and expertise shone. Trust them completely to resolve issues like this. Big thanks for the stellar assistance!

Salina Rajani - Coinberry

John's a gem! His professionalism, speed, and friendly approach are unbeatable. IT troubles vanish effortlessly with him around. Lifesaver for sure!

Marina Krtinic - Almega Asset Management

Manawa’s always on the ball when I call for support. My issues usually get solved by the end of the call, and their team is fantastic. Highly recommended.

Doris Noe

We have used Manawa for 4 years now and will never go back to having an internal IT person. Their responsiveness is nothing short of impressive. We can call, text, or email Manawa with ANY type of problem and he will fix it. But beyond that, Manawa covers the entire spectrum of IT issues; they approach the small problems with PATIENCE and understanding, and the big problems with knowledge and simplified explanations. Jamie and Manawa make my job easier and I would recommend them for any business looking for an IT support solution.

Kim Jeysman

Having used the services of Manawa Networks for some 10 years, we are always very please with the service and levels of expertise. Manawa has always, and will continue to be, our "go to" tech resource - whether our issue(s) is serious or "inane".

Stanley Cooper

Waking up to find out your business has been hit by a data breach is never good news. Manawa’s security experts stopped the breach and took extra steps to make sure my data was protected. Thanks for coming to my rescue!

Ralph Horton

Manawa’s managed IT services really helped my business. My Oakville office is no longer getting hit by outages, and is now more productive. Thanks, guys!

Lillian Marshall

I have to give the Manawa team five stars because they’re literally IT magicians. Thanks to their managed IT services, my Vaughan office no longer has to deal with issues or downtime.

Aaron Waid

Manawa's Unique Approach to Remote IT Support


Reduction in reactive issues in 1st year


Available IT support service


Years of experience

Unleashing Business Potential with Remote IT Support

24/7/365 Remote IT Support Services

Rapid, Personable Service

Imagine a world where IT issues don't disrupt your work. Manawa offers you that world. Our highly qualified, friendly team members deliver rapid, personable service. 

Your business doesn't pause - why should your IT support? Say goodbye to stereotypical IT personnel and experience our top-notch, approachable tech-savvy minds. Our belief? Your business goals drive our technology solutions. 

Employ our support, and see the difference in your operational flow. Remember, for us, your peace of mind comes first.

Proactive IT Support

Does frequent downtime sound familiar? Proactive IT support at Manawa changes that narrative. 

Aided by technology and expertise, we take a front foot in managing your IT infrastructure, drastically reducing your reactive issues. No longer will your team be caught in the maze of recurring IT problems. Our strategy? Constant monitoring, rapid action, and preventive measures. 

With us, you get more than just IT support, you receive a commitment to continuous service.

Remote IT Support
Remote IT Support

Strategic, Transparent IT Consulting

Let's demystify the maze of IT consulting. At Manawa, we are all about clear, strategic advice that aligns with your business goals. Want to leverage technology for better results? We've got you covered. 

By providing transparent, jargon-free advice, we equip you to make informed decisions. It’s not just about fixing IT issues, it's about fueling your business growth. 

Benefit from our vCIO services and stay ahead of the curve.

Support from Offices Near You



You will find us exceptionally quick in responding to your issues. In fact, our average response time is less than 15 minutes. We understand the urgency of resolving IT concerns and our team is dedicated to getting you back on track swiftly.

Proactive support means that we anticipate potential IT issues and address them before they disrupt your business. Our continuous monitoring and preventive maintenance strategies help us to drastically cut down on reactive issues.

Your data's security is our topmost priority. Our advanced security suite, adhering to CyberSecure Canada, ISO 27001, CIS, and NIST standards, provides comprehensive protection against digital threats. From continuous monitoring to advanced ransomware protection, we've got you covered.

Yes, we can! We offer a modified version of our managed IT services known as Point of Contact Managed IT Services. In this model, we provide support and act as an escalation resource for your existing IT team.

Absolutely! We pride ourselves on making complex IT language simple. Our team ensures that you understand the solutions we provide, thus enabling you to make informed decisions about your IT environment.